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New Products List

for riders

for horses & ponies

for bags & luggage

for books

for cards, stationery & gift wrap

for crafts & games

for dvd's and computer games

for horsey gifts

for models, toys & collectibles

for parties

for school

for sleepovers & bedrooms

bargain riding clothing

bargain horse & pony gear

Dear Pony Mad Friend,
If you are not happy with a product for any reason we can replace it or refund it. It really is as simple as that!

		Best wishes

		Emma Haley Managing Director

Hello. Here's the legal bit :-

Terms and Conditions

We would like to thank you for taking time to read these Terms & Conditions, they help to ensure that you have a great experience when buying products from Mad 4 Ponies. In reading and using our website you agree to:

Your account:

It is your responsibility to ensure that all information that you supply to us is correct.

Our contract (The Order):

A contract between Mad 4 Ponies and the customer for the sale of products shall only exist when the order has been accepted by Mad 4 Ponies, then subsequently processed and made ready for despatch. After this your credit/debit card will be debited for the value of the goods and postage costs. This does not affect your statutory rights.

Our pricing of products and services:

Every effort is made to ensure that prices are correct. We do reserve the right to change prices, when necessary, or to discontinue a product or service. In the event that we have to change a price, for a product that you have ordered, we will contact you to ensure that the price is acceptable.

Paying for your order:

You may pay for your order by credit or debit card. All our prices are shown in £ Sterling. Payment for your order is accepted through a secure 128 bit encrypted area of our website. Your details are only decrypted after they reach our credit card payment service provider, who then processes the transaction on our behalf. They are not held in clear text on any web site. To learn more about our security provisions please click here. Your card will only be debited once the goods are ready to be despatched.

Availability of products:

All our delivery dates are estimates (and these can be elongated during the busy Christmas period). We try to ensure that we hold good stock levels of products. However sometimes due to circumstances beyond our control such as high sales of a popular product or manufacturing problems, a product may be out of stock. In this case we will inform you by e-mail, whereupon you will be given the option of cancelling your order for that item, choosing another item, or waiting for the original item to come into stock.

Liability for information:

Every effort is taken to ensure that products are listed with correct features, benefits, sizes, colours and prices. We do not recommend any products through our portrayal of them.

Links to other sites and third parties:

We may offer relevant companies links to their websites, we cannot be held responsible for how they use your data once you are at their site. Mad 4 Ponies does not endorse these sites, these links are provided as a utility for your use.

We may also in the future pass your information onto a third party representative. They may contact you with an offer that they feel is relevant to you. Should you wish not to receive any third party offer, simply tick the box at the payment stage.

Descriptions, sizes and measurements of products:

Sizes, measurements and descriptions are displayed as told to us by the manufacturers, we cannot be held responsible for their exactness. With regard to colours we cannot accept responsibility for any variation in colour that is caused by computer systems or software used by you.

Value Added Tax - VAT

All products contain VAT in the pricing where applicable and this is at the current rate.

Quality control:

All our products are inspected by our Quality Control Team on arrival at our warehouse. In the unlikely event, that upon opening your parcel you receive a faulty product, simply return the item to us in the original packaging with all tags attached, and we will either exchange the item or offer you a refund and the postage costs.

Copyright © & Trademarks TM:

The contents that are to be found in these pages are the copyright and registered Trademarks of Mad 4 Ponies. This applies to all designs, logos, text, copy, layout, pictures, photographs and other materials. You may not re-produce any part of this website without express written permission of Mad 4 Ponies save that:

1. You are copying, printing or downloading extracts of this website material for your own personal use in using our website and placing an order.

2. That you are copying, printing or downloading extracts of this website material, for forwarding to a third party, for their own personal use and that you acknowledge us as the source of all materials, and ensure that the third party is aware of these conditions and that they comply with them.

Returning products to us:

For full details of how to return or exchange a product please click here.

Events that are beyond our control:

We shall not be held in breach of contract or liable to you for any event that is beyond our reasonable control.

Customs & Overseas deliveries:

For all overseas orders, postage is calculated on weight. Simply send either an e-mail to stating what you wish to order, along with sizes and quantities, we will then weigh the package and give you a quotation for postage by e-mail. Alternatively, simply place the order on-line and we will send you a postage quote, by e-mail, and ask for your permission to add the postage amount to your order.