|  | |  | Dear Pony Mad Friend,
If you are not happy with a product for any reason we can replace it or refund it. It really is as simple as that! |
|  | | Best wishes |  | Emma Haley
Managing Director | |
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| | | hello, here is our privacy policy: |
| As our customer your business is important to us and to this end we care about the information that you supply to us. We take every step to ensure security of your data, and that we use it correctly as directed under the Data Protection Act and The Privacy & Electronic Communications Regulations.
In using our website you are agreeing to the use of your personal data as described here in our Privacy Statement.
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| - What data do we collect and how do we use it? We collect your personal data such as contact details, invoice and delivery addresses to ensure that you receive a smooth service from us, ie that goods are delivered to the right address and addressed to the right person.
Your data is also used throughout the business for statistical analysis to ensure that we are offering the right kind of products at the right time for you. We may also study how you navigate your way around our site, so that we may make this easier and more logical for you.
From time to time we will use your data to send you offers either by post, e-mail, telephone or other fair means of communication. If you wish to receive such offers you simply tick the box during the payment stage of your order process. When future offers are sent you will always be given the option of "opting-out" of receiving further offers. |
| links to other websites and third parties: We may offer relevant companies links to their websites, we cannot be held responsible for how they use your data once you are at their site. Mad 4 Ponies does not endorse these sites, these links are provided as a utility for your use.
We may also in the future pass your information onto a third party representative. They may contact you with an offer that they feel is relevant to you. Should you wish not to receive any third party offer, simply tick the box at the payment stage. |
| how we use cookies - what are cookies? Cookies are small files stored on your computer and are standard when using most websites. They mean that you can enter the website and navigate around it quickly and more easily. Keeping track of the contents of your shopping basket is another way in which cookies are used on this site.
You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| security - looking after your information: As a valued user or customer of our website, your data and security is important to us. We use a secure server that encrypts your payment details so that they may not be read by a third party. When you come to pay us you are taken to a secure area of the website - you will know that you are here as you should see a small padlock symbol at the bottom of your page. If you look to the top of your page you should also see that the web address will be preceded by the letters https:// this tells you that you are at a secure place for credit card payments. |
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